Velorution & Coronavirus

Page updated: 5th January 2021

We’re all aware of the current virus affecting the world at the moment. We hope you’re safe and well - this is what we’re doing.

All our stores are currently open with their usual opening hours (10:00 - 18:30 Mon - Sat & 11:00 - 17:00 Sun). Masks are compulsory for when you’re in store and we ask that you use the hand sanitiser at the door before entering. Social distancing is still important so please keep your distance where possible.

Our workshops in Hackney and Islington are accepting servicing and repair work.

We are still dispatching all web orders at the moment and we are offering free delivery on everything right now.

We are keeping a close eye on the situation and if we have to close stores due to staff shortages or government policy we will do so, letting you know here on the website, via email and on social media.

Regardless of the situation, you can always get in touch with us on [email protected] if you have any questions or queries.


FAQ

With London placed in national lockdown, are your stores open?  

Currently all our stores are currently open with their usual opening hours (10:00 - 18:30 Mon - Sat & 11:00 - 17:00 Sun)

Can I still shop online?

We are dispatching all web orders as usual. We’re offering free shipping on all UK orders too!

What happens with back orders?

We are still able to take back orders on some products. Estimated delivery times are listed on the product pages.

Is Click & Collect an option?

Click & Collect is still available, although given that adivce is to stay at home we would prefer to post to you. It's free if you're in the UK at the moment!

If you have any further questions, please don't hesitate to get in touch. Our email address is [email protected].